Helpline 

Do you have questions concerning our products, our assembly guidance or do you need a sparepart?
You can contact us by sending an e-mail – or alternatively give us a ring on our toll free number.

Below you will find the list of phone numbers and e-mail addresses.

Country	Toll Free Phone Number	Email
Austria	0800 295328	helpline-de@tvilum.com
Belgium	0800 77176	helpline-benelux@tvilum.com
Canada	1 800 932 2006	helpline-us@tvilum.com
Denmark	80 20 02 80	helpline-scan@tvilum.com
Finland	0800 772410	helpline-scan@tvilum.com
France	0800 912126	helpline-fr@tvilum.com
Germany	0800 1827126	helpline-de@tvilum.com
Great Britain	0808 101 2230	helpline-gb@tvilum.com
Greece	00800 45128001	helpline-fr@tvilum.com
Hungary	06 800 16685	helpline-east@tvilum.com
Iceland	800 8622	helpline-scan@tvilum.com
Ireland	1800 554521	helpline-gb@tvilum.com
Italy	800 919019	helpline-it@tvilum.com
Latvia	800 03214	helpline-east@tvilum.com
Luxemburg	8002 3059	helpline-benelux@tvilum.com
Norway	800 58 880	helpline-scan@tvilum.com
Poland	0-0800 4511552	helpline-east@tvilum.com
Portugal	800 845277	helpline-es@tvilum.com
Russia	8 800 333 73 10	helpline-east@tvilum.com
Spain	900 974582	helpline-es@tvilum.com
Sweden	020 1301312	helpline-scan@tvilum.com
Switzerland	0800 563688	helpline-fr@tvilum.com
The Czech Republic	800 143324	helpline-east@tvilum.com
The Netherlands	0800 0230320	helpline-benelux@tvilum.com
USA	1 800 932 2006	helpline-us@tvilum.com

Other countries:   helpline@tvilum.com

Opening hours (in Denmark):
Monday-Thursday: 09.00 - 16.00
Friday: 09.00 - 14.00